The Success Case Method

The Success Case Method BRINKERHOFF, Robert O.

The Success Case Method (SCM) offers a simple, carefully crafted way of determining how well a new organizational initiative is working. Already shown to be effective in dozens of organizations, SCM is based on five steps: focusing and planning the study; clearly defining what outcomes will be considered "success"; identifying success cases; conducting interviews to learn exactly how success was achieved; and communicating results throughout the organization.
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Specificaties

Isbn
9781576751855
Uitgever
Berrett-Koehler
Druk
1e
Verschenen
01-01-2003
Taal
Engels
Bladzijden
240 pp.
Bindwijze
Paperback
Genre
Economie

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