The Lifebelt

The Lifebelt The Definitive Guide to Managing Customer Retention John A. Murphy

In a world where there is increasing choice for just about every kind of product and service, winning and holding the best customers is key to the success of any business. Customer Relationship Management, or CRM, is a concept that senior managers in any kind of business ignore at their peril.
€60,99

Levertijd: 4 tot 10 werkdagen.

Specificaties

ISBN
9780471498186
Uitgever
John Wiley & Sons Inc
Druk
1e
Datum
16-01-2001
Taal
Engels
Bladzijden
306 pp.
Bindwijze
Hardcover
Genre
Organisatie/management

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