It's All About Service

It's All About Service How to Lead Your People to Care for Your Customers Ray Pelletier

Practical strategies for better customer service based on the principles of servant--leadership Individuals in the workforce and the clients they serve are the fundamental building blocks of every company in America. Executives talk about customer service; but their employees are the ones who make it happen (or not).
€29,99

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Specificaties

ISBN
9780471716754
Uitgever
John Wiley & Sons Inc
Druk
1e
Datum
21-04-2005
Taal
Engels
Bladzijden
256 pp.
Bindwijze
Hardcover
Genre
Marketing

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