The Winner's Attitude: Using the "Switch" Method to Change How You Deal with Difficult People and Get the Best Out of Any Situation at Work

The Winner's Attitude: Using the "Switch" Method to Change How You Deal with Difficult People and Get the Best Out of Any Situation at Work Val Gee ; Jeff Gee

Outlines 'Switch' method, which helps you control how you choose to respond to challenging situations so you can deal with angry customers, bad management, and upset colleagues. This book helps you to become aware of your own 'emotional triggers'. It helps you learn time management techniques to reduce stress and avoid conflict.
€19,99

Levertijd: 4 tot 10 werkdagen.

Specificaties

ISBN
9780071467643
Uitgever
McGraw-Hill Education - Europe
Druk
1e
Verschenen
01-01-2006
Taal
Engels
Bladzijden
224 pp.
Bindwijze
Paperback
Genre
Nederlandstalige literatuur

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