Managing Knock Your Socks Off Service

Managing Knock Your Socks Off Service Chip R. Bell ; Ron Zemke

In our increasingly connected world, customer service can make or break a business. Companies that excel keep customers coming back - and those who don't soon discover that word spreads fast. This title shows managers and supervisors how to: find and retain service-oriented people; understand customer needs, expectations and desires; and more.
€22,95

Deze titel is (nog) niet op voorraad.

Specificaties

ISBN
9780814432044
Uitgever
HarperCollins Focus
Druk
3e
Verschenen
08-05-2013
Taal
Engels
Bladzijden
256 pp.
Bindwijze
Paperback
Genre
Economie

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